Home Activities Telephone befriending service helps to combat loneliness

Telephone befriending service helps to combat loneliness

by Lisa Carr

Nicki Townsend, 55, and Mike Rowsell, 71, met for the first time last month after speaking with one another for over five months! The two-some have been partnered up via Brunelcare’s Friends on the Phone initiative, helping to combat loneliness during lock down. 

Mike, who lives at Brunelcare’s St John’s Court sheltered housing scheme, signed up to the service that matches Brunelcare tenants and residents to volunteers for weekly telephone calls; Nicky signed up to the scheme as a volunteer. The pair had their first call in April and are now very good friends. They have met up a couple of times at a social distance, they have weekly Zoom meetings, text and catch up on the phone weekly. 

Nicky said: “I signed up to Brunelcare’s Friends on the Phone initiative in April and was lucky enough to be partnered with Mike, a person I now call a true friend. Mike’s just a wonderful person and we have so much in common! We speak weekly about everything and anything and both love to play the ukulele.”

Mike said: “Brunelcare’s Friends on the Phone initiative has changed my life! I met Nicky for the first time last month and she’s just lovely! She calls me weekly and I enjoy our regular chats. We hit it off from day one and have a similar sense of humour! The scheme has helped me tremendously during lockdown and I’m glad I’ve been able to meet such a lovely friend.”

Liz Ehlers, Bruelcare’s Volunteering Coordinator said: “It was a pleasure partnering Nicky and Mike together for Brunelcare’s Friends on the Phone initiative. They get along so well and it is lovely to hear about their growing friendship. This is exactly why we started Friends on the phone, to make a positive difference to people and it is proving a huge benefit to everyone engaged in this service!” To learn more about our Brunelcare Services visit: https://www.brunelcare.org.uk/our-care/

Related Articles

Leave a Comment