Home Care Homes Residents and Relatives Reunited as Care Home Visits Resume

Residents and Relatives Reunited as Care Home Visits Resume

by Lisa Carr

Families were recently given the green light to visit loved ones after four months apart, as Rapport Housing & Care eased visiting restrictions in its care homes.

Following months of video calls and window visits, residents across Kent have been over the moon to see their loved ones again, as the organisation introduced socially distant visits.

Relatives are now able to catch up with their loved ones in a marquee in the garden, providing they stay 2m apart and visitors wear face coverings, to keep all parties safe.

Chris Hutchinson, Home Manager of Dene Holm Care Home in Northfleet said: “It’s been great to open the home up to visitors again, albeit with distancing in place. We’ve managed the last few months so well, working as a team and we’re all now looking forward to moving forward.

“It’s been an emotional time with many reunions and there have been lots of tears, but also so much laughter and so many smiles, it’s been absolutely wonderful to see everyone’s happy faces.”

Whilst relatives are still unable to hug, the reunions have been incredibly moving for all involved. One relative, Kelly, said: “It’s so overwhelming. We still have a lot of questions, like when we’ll be able to give mum a hug and when we’ll be able to have normal visits but for now, we’re really happy to be able to see her as it’s been so long, we’ve booked to come back next week.”

Activity Coordinator, Lea-Ann Shaw, who is facilitating the home’s visits added: “It’s been lovely to be able to organise so many visits since the restrictions eased and of course it’s been emotional for all involved, even the staff. We’ve all worked so hard to keep everyone safe over the past few months, so it’s an absolutely joy to now be able to get back to some normality.”

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