Home Technology and Innovations Curam forges new partnership to advance patient-centric feedback in the UK care market

Curam forges new partnership to advance patient-centric feedback in the UK care market

by Kirsty Kirsty

Curam, the largest care worker marketplace and home-care technology platform in the UK today announces a strategic partnership with Doctify, the leading global platform for patient reviews of health and social care, to power enhanced trust and transparency in the UK care sector through patient verified reviews when choosing carers.

The partnership will address the critical need to improve patient experiences, where only 14% of households are satisfied with care services. Providing more choice, confidence, and quality of care for patients and their families is therefore essential – and that’s exactly the goal of the Curam and Doctify partnership.  

Doctify gives patients quick access to genuine, independent and verified reviews of carers to find the best carer to suit their needs for at-home care. These are anonymised based on the experiences of other patients and cover aspects such as the quality of specialists, their services and treatments.  

Patients can then click through to Curam to connect with the carers with the expertise and availability that they need in real time. Not only does this ensure that patients have complete control over their carer selection, and the opportunity to form consistent, trusting relationships, but Curam’s self-employed carers are also able to earn around 50% more than they would in traditional care agencies.  

Patrick Wallace, director of Curam said, “The cornerstone of care is the patient. But the UK’s care sector currently doesn’t reflect that, with the demand for fast, high-quality care far outweighing the supply. We’re on a mission to transform care into a sector that’s truly patient-centric and offers more rewarding careers for carers too. With our partnership with Doctify, we are providing even more transparency and confidence to patients and their families that they are receiving quality, personalised care.” 

“Patient experience expectations continue to rise in the care sector. The sector must prioritise trust and transparency by putting the patient at the centre. We work with 32,000 healthcare providers to achieve this and are delighted to join forces with Curam. Through our partnership, we ensure that carers have access to meaningful feedback, strengthening their understanding of patient needs and improving their experiences while patients can find carers they feel confident in,” said Subhash Mishra, VP Business Development at Doctify. 

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