THE manager of an “outstanding” Newcastle care home has become the first person in the North East to receive one of the industry’s most prestigious awards.
When Andrea Blades and her team at Brooke House, Denton Burn, welcomed and cared for resident Margaret Jamieson, they were unaware her son-in-law, Arnold Baker, was the President of the International Guild of Nurses and Carers.
And he was so impressed with the level of care she received, he returned to Brooke House this week (7 August) to award Andrea with a Certificate of Commendation – one of only around four handed out to carers and nurses internationally each year.
The Guild, which has around 1000 members worldwide including international hospitals and care providers, was formed in 2000 to recognise the work of nurses and carers.
And, in a special presentation, attended by staff and directors of the home’s owner, Prestwick Care, Mr Baker paid tribute to the care Andrea and her team gave to Mrs Jamieson, who died in June in hospital.
“It’s a very difficult time when a family member has to go into a care home,” he said, “and in my 50-years association with the industry I have seen some great homes and some that are not so great.
“But Brooke house was recommended to me and, as soon as I visited, I realised they are doing something right here. Margaret enjoyed it here and from day one it was clear it is an exceptional place.”
Andrea, from Consett, became manager Brooke House – rated Outstanding by the Care Quality Commission – in 2021.
Accepting her certificate, granted ‘in recognition of her excellent service as a nurse, carer and manager’ and ‘in putting the needs of those who are dependent on her knowledge, skill and attention as her absolute priority at all times,’ she said, “for once I am lost for words.
“But I am only as good as my team. This job is a privilege because you get to meet so many lovely people who have had richly tapestried lives and to work with some of the most committed, caring and dedicated people in our society.”
Prestwick Care CEO, Bunty Malhotra, gave his own citation to Andrea. “I can’t put into words the happiness I feel that you have been recognised in this way,” he said.
“I am very lucky and privileged to have you and your team around me. You are exceptional and you should all be immensely proud of yourselves.”