Each month we meet key stakeholders and business leaders in the social care sector. This month we meet Sophie Forsyth, Director of Marketing & PR at Social Care TV, who shares how the organisation is redefining accessible, high-quality training and celebrating the care workforce that brings it to life.
What inspired the founding of Social Care TV, and what gap does it aim to fill?
Founded in 2009, Social Care TV (SCTV) was created to meet the growing demand for digital, accessible, high-quality training in the care sector. At the time, training was often paper-based, inconsistent, or hard to access quickly. SCTV produces accredited, engaging online courses, backed by a dedicated team of experts, equipping care staff with the knowledge and skills to deliver excellent, person-centred care.
The inspiration came from seeing the need for instant, accessible training that could be integrated into daily work life. Our mission is to equip individuals with the knowledge and skills to thrive in their roles, deliver service excellence, and make a meaningful, lasting impact on the wellbeing of those they care for.
How do your core values influence your content and sector support?
SCTV’s values shape everything it does:
- Quality – Courses are filmed and produced in-house by a highly skilled team, ensuring training is relevant, engaging, and relatable to care settings.
- Responsibility – With over a million courses completed annually, SCTV works closely with regulatory bodies to ensure training remains current, relevant, and delivered in context.
- Care & Respect – SCTV supports staff, customers, and the wider sector. It sponsors the Care Workers’ Charity and runs its Care Worker of the Month award to recognise exceptional care professionals.
What does winning ‘CPD Provider of the Year’ mean for your team?
Continuing professional development is central to SCTV. Winning this award externally validates the quality of courses and customer service, rewarding the team’s dedication and reinforcing SCTV’s mission to drive person-centred care across the sector. It also motivates the team to continue producing innovative, impactful learning that supports both new and experienced care workers.
Can you tell us about the ‘Care Worker of the Month’ award?
Launched in 2022, the award recognises the incredible work of care staff, often undervalued despite being the sector’s backbone. To date, 44 individuals have been celebrated. Reading nominations is a joyful reminder of the compassion, kindness, and dedication within the sector. The award helps boost morale, inspires others, and publicly acknowledges the vital contributions of care workers. Full winners’ gallery: here.
How do you ensure training is accessible for all learners?
Accessibility is at the heart of everything we do. Our video-based courses are delivered in bite-sized modules so learners can take in essential information at their own pace. Videos can be rewatched as many times as needed, supporting those with language barriers or learning difficulties. Subtitles feature on all new releases and our most popular courses, while downloadable workbooks provide handy study aids. A review facility allows learners to revisit key points even after completing a course, helping ensure knowledge is fully understood and applied. Realistic, relatable scenarios help learners transfer knowledge into everyday practice.
What plans do you have to expand your training offerings?
We’re always looking for ways to innovate and grow. Our new Sepsis Training course has just launched, and two more courses are in production for later this year. Beyond content, we’re developing management software to help care managers with compliance and streamline trainee oversight. Interactive questions and other creative enhancements will make learning even more engaging. With these developments, a continually expanding portfolio, and a commitment to staying at the forefront of sector innovation, SCTV is heading into its busiest and most exciting year yet, continuing to support care workers across the UK.
Image depicts Sophie Forsyth, Director of Marketing & PR at Social Care TV.