Award-winning, family-owned care group, CHD Living, is revamping its historic Surrey Heights Dementia Care Centre. Situated in the picturesque Surrey Hills, it boasts a storied past, having been the retreat of acclaimed novelist George Eliot and inventor Sir Henry Cole.
Owned and operated by CHD Living for over 35 years, the centre is a beacon of care for individuals living with a variety of complex dementia types.
The significant renovations, costing just under £4 million, are aimed at enhancing wellbeing and functional life skills, demonstrating CHD Living’s dedication to fostering independence and a sense of community amongst residents.
Ground broke in September 2023, marking the start of an ambitious project, and the care centre has remained operational throughout its phased completion. The first phase is expected to conclude this summer, with a full home launch scheduled for the end of 2024.
The redesign of Surrey Heights is heavily influenced by the HAPPI (Housing our Ageing Population Panel for Innovation) Design principles, ensuring the creation of a living space that perfectly caters to the needs of its residents. It also celebrates the centre’s historical significance, by preserving and improving its architectural features, whilst prioritising environmental sustainability.
The introduction of smart rooms equipped with state-of-the-art technology, including the use of AI for falls detection and Alexa Smart Property technology, is set to revolutionise senior living. Additionally, the development of safe gardens and terraces, alongside the construction of 28 new and 19 refurbished bedrooms, a new conservatory, cinema, spa salon, exercise room, and billiards room, is meticulously planned to foster independence and promote healthy ageing.
This visionary project has been made possible through the funding provided by the Coutts Healthcare Team, signifying a strong vote of confidence in CHD Living’s mission to redefine care standards.
Liakat Hasham, co-founder and CEO of CHD Living, said:
“This investment in Surrey Heights is a testament to our family’s commitment to enriching the lives of those we care for. By marrying our heritage with the latest innovations in care, we are setting a new norm for what it means to live in a care home. Our team members and partners have all put their heart and soul into the project and we are really looking forward to unveiling the centre at the end of the year. We’d like to thank Coutts Healthcare, and all involved.”
Nigel Patel at Coutts Healthcare, said:
“The Coutts Healthcare team is thrilled to support CHD Living’s second major refurbishment and extension, the first of which was completed in 2023. Our devotion to providing insightful advice and delivering a first-class service is perfectly aligned with CHD Living’s approach to care. This partnership showcases our mutual dedication to enhancing the lives of individuals needing support, and by working closely with their team, we’re not just investing in a property; we’re contributing to a project that will make a profound impact, building on a legacy of trust, mutual understanding, and long-standing relationships. We’re proud to be part of this transformative journey, helping to facilitate a modern, dynamic, and innovative care environment that will benefit residents for years to come.”
Residents and team members have expressed their enthusiasm for the renovations, recognising the positive impact on daily life. “Seeing such dedication to improving our home is truly inspiring,” shared a resident.
Dawn Kavanagh, Home Manager, said: “These enhancements will profoundly affect how we support our residents, transforming Surrey Heights into not just a place to live, but a place where they can continue to thrive.” With 13 residences throughout Surrey, alongside two specialist rehabilitation centres and the CHD Care at Home domiciliary service, the care provider utilises its extensive experience to promote choice, independence, and dignity within safe and caring environments