Cllr Jo Harding, Trafford Council’s Executive Member for Adult Services
Trustcare at Trafford Housing Trust has been awarded a new contract by Trafford Council to provide homecare support services and is looking to recruit 100 new carers to deliver it.
Following a competitive tender process, Trustcare will provide dedicated one-to-one support for the elderly and vulnerable under the Council’s New Homecare Framework, which is being launched on Thursday 1 April, and means that support would be given by just one provider, ensuing better continuity of care.
The new framework has been designed to improve the consistency of care so that residents are able to be seen by the same people while receiving support. This enables better relationships and understanding of needs, leading to a better recovery.
Fran Gudger, Head of Independent Living at Trafford Housing Trust, said: “The localised, asset-based care delivery model, which will use Trafford Housing Trust’s sheltered schemes across the borough as community hubs, will enable us to deliver more person-centred support that will really benefit our customers.
“The current pandemic has highlighted how loneliness and isolation can have a huge impact on our physical and mental well-being, so providing places the local community can use to access support, signposting and a range of activities designed for older people, will go some way towards tackling this issue.
“To ensure we provide the best possible care we are also expanding our team, and we are looking to recruit 100 new carers. We know that the pandemic has meant the job market has changed, and people who haven’t considered being a carer before could be interested. Applicants don’t need any care experience to work for us, just a commitment to providing a really good experience for customers.”
Cllr Jo Harding, Trafford Council’s Executive Member for Adult Services, said: “Thanks to the Council’s introduction of more localised homecare, Trustcare can deliver an all-round quality of care. The localised setting is also better for staff as there will be shorter travel times and they can spend more time with the people they care for.
“Trafford Housing Trust has for some time been a trusted partner, offering carers the real living wage for many years, and we’re certain they will continue to provide great care to residents in Trafford. It’s also good to see the contract has created a significant number of new jobs at a time when many residents have seen their roles impacted by the pandemic.”