Kenton Hall Care Home, part of Solehawk, has been praised by the Care Quality Commission (CQC) for the quality of its care.
The inspection report noted that ‘This service maximises the effectiveness of people’s care and treatment by assessing and reviewing their health, care wellbeing and communication needs with them.’
The inspector also listened to the views of residents. The report said ‘People told us they were involved in making decisions about their care and support’ and ‘People told us that their care needs had been assessed and they were involved in care planning. People said staff consulted with them and knew their care and support needs.’
It was also stated that ‘…people’s outcomes were consistently good and people’s feedback confirmed this’ and ‘Care records were detailed and clinical assessments were undertaken and updated regularly. Best practice guidance was followed when treatments and care were given.’
Positive feedback was received from professionals who are involved with the home. One professional commented “There is a good team ethic within the care home, it comes across as a pleasant environment to live in and work in, staff are always polite and friendly and residents appear to be well cared for.”
Malcolm Hanson, Home Manager at Kenton Hall, said: “I am proud of the whole team, who have worked incredibly hard to achieve this result. Our aim is to make Kenton Hall a kind, caring, happy and safe home for our residents and this report testifies to the fact that we are achieving this.”
Steve Massey, Operations Manager at Solehawk said: “Well done to Malcolm and everyone at Kenton Hall. The commitment to providing high quality care and support shines through in this report. The praise is well-deserved.”