Home Movers & Shakers Venelle welcomes new Client Experience Manager to elevate offering

Venelle welcomes new Client Experience Manager to elevate offering

by Kirsty Kirsty

Venelle, a luxury home care service dedicated to enhancing clients’ lifestyles through exceptional, personalised care, has appointed a new Client Experience Manager who is tasked with further elevating its bespoke approach of care.

A key addition to the team, it underlines Venelle’s commitment to delivering unparalleled care that seamlessly integrates with the unique lifestyles of its clients.

The newly introduced role has been taken up by Angela Stewart, who will be instrumental in supporting Venelle’s clients and care team, ensuring that every interaction meets the high standards the company is known for. A key requirement will see Angela lead Venelle’s bespoke lifestyle programme, as she looks to ensure extraordinary experiences that enhance the wellbeing of clients under Venelle’s care.

Commenting on the role of Client Experience Manager, Louise Blezzard, CEO of Venelle, said: “Our whole offering is founded on the principle of delivering exceptional levels of individualised care. We want to completely tailor our care provision to individual needs – helping to enhance our clients’ lives and ensure they can continue to undertake outgoing, fulfilling activities for as long as possible.”

Angela takes on the role having joined the care sector during the COVID-19 pandemic when she transitioned from her previous career to pursue her passion for helping others. Starting as a community caregiver, she quickly excelled, gaining extensive hands-on experience. Her dedication to enriching the lives of those she cared for led to her role as Life Enrichment and Wellbeing Coordinator at a luxury care home, where she developed and managed personalised activities tailored to clients’ individual needs, including those living with dementia.

A passionate advocate for creative arts in care, Angela has completed a residency in music therapy, which she incorporates into her work to help clients express their emotions and connect on a deeper level. Her interests in art, gardening, and music are reflected in the vibrant and innovative programmes she designs, ensuring that Venelle’s clients enjoy enriching experiences that go beyond traditional care.

With Angela Stewart leading the Client Experience programme, Venelle’s clients can look forward to a care experience that is not only supportive and professional but also deeply enriching.

Louise Blezzard concluded, saying: “We are thrilled to welcome Angela to the Venelle team. Her experience, passion and creativity make her the perfect fit for our team. Angela’s role is pivotal in ensuring that our clients not only receive the highest standard of care but also experience the joy and fulfilment that come from living life to the fullest.”

For more information about Venelle and its services, please visit www.venellelife.co.uk or email hello@venellelife.co.uk

Image depicts Angela Stewart, Venelle’s new Client Experience Manager

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