Home Housing New provider appointed for Torbay extra care communities

New provider appointed for Torbay extra care communities

by Lisa Carr

Two Torbay-based extra care independent living communities have partnered with a new provider to deliver personal care to their residents, who are local people of all ages.

Following a rigorous recommissioning process by Torbay and South Devon NHS Foundation Trust and Torbay Council, Agincare has been chosen to become the new on-site provider at Sanctuary Retirement Living’s Dunboyne Court in Torquay (pictured) and Whitley Court in Paignton.

Both extra care communities offer apartments and communal facilities for local people of all ages with long term care needs. Agincare’s team will provide personal care, regulated by the Care Quality Commission, to support residents to remain independent in their own homes.

The new onsite Agincare team will work seamlessly alongside Sanctuary Retirement Living staff, who will continue to provide housing management, organise a programme of regular social events and run the onsite Taste restaurants, which are also open to members of the public for cooked lunches and snacks.

Both organisations will work in partnership to maintain residents’ wellbeing, through high quality and personalised care and support within the two active and vibrant communities.

Di Pooley, Sanctuary Retirement Living’s Area Service Manager (South West), said: “We’re delighted to be working with Agincare to seamlessly continue offering residents at our Torquay and Paignton communities’ high quality, person-centred care.”

Agincare is one of England’s largest independent care groups with 35 years’ experience of delivering high quality care in the community. It has a strong track record of delivering extra care in the southwest with services in and around Bristol rated ‘Outstanding’ by the Care Quality Commission (CQC).

James Pearson, Agincare UK Operations Director said: “Agincare is very pleased to be working in partnership with Sanctuary Retirement Living in the Torbay area, and, most importantly, delivering high quality care for residents of Dunboyne Court and Whitley Court.

We are delighted to create job opportunities as Agincare increases its services in the local area; and have already employed over 20 new extra care assistants in addition to those already working at the two sites.”

Sanctuary Retirement Living’s Whitley Court is situated on Hayes Road in Paignton with easy access to the town centre and local amenities, while Dunboyne Court, on Marychurch Road in Torquay is located close to the seafront. Both communities provide apartments and communal facilities for people of all ages with long-term care needs

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