Howard House Care Home in Kilmarnock, Ayrshire is celebrating a triumphant achievement following a glowing report by the Scottish Care Inspectorate (CI).
The care home, which is run by not-for-profit provider, Sanctuary Care, was awarded an overall ‘Very Good’ rating by the inspectorate in areas including resident wellbeing, leadership, staff team engagement and the care home setting.
In the latest inspection, the CI highlighted the home’s “respectful and kind” staff and the “effective communication systems in place to ensure that staff were kept up to date with any change in people’s health or wellbeing” were commented upon.
The inspectorate also acknowledged the home’s positive atmosphere which was described as “calm and unhurried” whilst highlighting that “the service was well maintained with appropriate checks in place.”
As well as this, the garden received special mention for “improving people’s sense of wellbeing” as residents were meaningfully engaged in hobbies they had pursued prior to moving into Howard House.
Amongst the standout features observed in the inspection were the care home’s “warm and genuine relationships between people” which encouraged residents to be involved in day-to-day activities within the home, which “allows people to maintain their independence and feel included.”
The quality of care was also commended by the inspectorate, highlighting that “there was a comprehensive training plan which showed that training was delivered in a variety of ways to meet individual learning styles” in turn helping to “ensure people’s health and wellbeing by being cared for by knowledgable staff”.
The ‘very good’ rating is a testament to the Sanctuary Care home’s commitment to enriching the lives of its residents, families and staff.
Susan Orr, Howard House’s care home manager commented:
“We are thrilled to be recognised for the exceptional care and vibrant community we nurture within the home. This rating is a true testament to our dedicated team’s unwavering commitment to delivering the very best of care to those in our society who with whom we have the privilege of working with every single day.
We strive every day to ensure that our residents’ lives are enriched, that they feel valued and that they have a sense of belonging”.
For more information on Sanctuary Care’s commitment to enriching lives, visit www.sanctuary-care.co.uk.