Home Social Care Care England Launches SMART Care Intel to Support Providers in Delivering Outstanding Care

Care England Launches SMART Care Intel to Support Providers in Delivering Outstanding Care

by Kirsty Kirsty

Today, Care England is pleased to announce the launch of SMART Care Intel, a sophisticated new intelligence platform set to transform how care providers, consultants, commissioners, and regulators deliver, evidence, and sustain high-quality adult social care in England.

This is not just another analytics tool. SMART Care Intel is a strategic resource that turns insight into action, supporting continuous improvement through features such as:

  • A “roadmap to outstanding care” that presents live examples of excellence as recorded in CQC inspections, mapped to each quality statement.
  • Quality improvement planning tools to generate procedures, self-assessments, and policy evaluations.
  • Mock inspection capabilities that enable services to prepare confidently for CQC visits.
  • A quiz bank of over 6,000 sector-specific questions to enhance care staff knowledge and competence.

Developed in response to the increasing complexity of the social care landscape and to improve quality across England, SMART Care Intel offers consolidated, data-driven solutions. Drawing on tens of millions of data points from trusted sources including the Care Quality Commission (CQC), HMRC, Companies House, the Office for National Statistics (ONS), and the Land Registry, the platform brings together intelligence and delivers actionable insights into quality, compliance, and commercial performance.

SMART Care Intel also offers users with the ability to:

  • Benchmark performance across providers and regions.
  • Analyse over 100,000 CQC inspection reports with advanced search and filtering.
  • Monitor service quality against the new Single Assessment Framework, NICE guidelines, NHS best practice, and the Care Act.
  • Recruit the best managers in the sector.
  • Identify local trends, gaps, and risk areas to inform operational and strategic planning.

Professor Martin Green OBE, Chief Executive of Care England, commented:

“SMART Care Intel represents a major step forward in how the care sector can harness data to drive improvement. By bringing together tens of millions of data points and making them accessible and actionable, this tool helps providers not only meet regulatory expectations but go beyond them. Whether they’re preparing for a CQC inspection, looking to improve staff knowledge, or benchmarking performance against other providers locally and nationally, SMART Care Intel offers a unique and invaluable resource. At a time of growing pressure and complexity in adult social care, this platform gives our sector the clarity, confidence and capability it needs to thrive.”

Developed in partnership with sector experts and grounded in regulatory frameworks, SMART Care Intel helps care services demonstrate quality with transparency and precision – offering both a shared language for improvement and a blueprint for excellence.

SMART Care Intel is now available to care providers, consultants, local authorities, and Integrated Care Systems across England.

Care England is so confident in the value of SMART Care Intel that it’s offering all new users a free one-week trial to experience its benefits firsthand.

To learn more or request a demonstration, please visit ourwebsite.

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