The healthcare watchdog is prosecuting care homes and registered providers more than ever before in its 15-year history, new analysis[i] from full-service law firm Shakespeare Martineau has revealed.
When comparing 2009-2013 and 2019-2023, prosecutions by the Care Quality Commission (CQC) – which was established in 2009 to regulate and inspect health and social care providers in England – surged by 700%, from 11 cases to 88. They also more than trebled when compared with the five years spanning 2014-2018, during which there were 25 cases.
In addition, the total fines levied by the CQC have also seen a dramatic rise. Between 2009 and 2013, prosecuted care homes and registered providers were fined a total of £650,973. However, in the five years leading up to 2023, the figure skyrocketed to more than £10.6 million.
Jordan Glackin, healthcare partner at Shakespeare Martineau, said: “The significant increase in prosecutions reflects a growing emphasis on accountability in the care sector, while the substantial fines imposed illustrate the severe financial consequences of failing to meet regulatory requirements.
“As the CQC is using its powers more than ever, we strongly urge care providers to take proactive measures to ensure compliance with their regulatory and legal obligations; keep detailed and accurate records; stay up-to-date with any legal or policy changes; and seek specialist legal advice at the earliest opportunity.”
The analysis also examined the impact of the Covid-19 pandemic on the CQC’s regulatory actions. Comparing pre-pandemic years (2018 and 2019) to the pandemic years (2020 and 2021), prosecutions increased by 63%. This trend continued post-pandemic (2022 and 2023), with prosecutions rising by an additional 22%.
Correspondingly, the total fines paid escalated from £922,115 pre-pandemic to £4.9 million during the pandemic, further increasing to £5.1 million in the post-pandemic period.
Jordan added: “The CQC had virtually stopped all inspections – except in emergencies – during the pandemic and so, as a result of the backlog, an increase is prosecutions once normality started to resume was to be expected.
“With more catching up likely to be done and the sector being placed firmly under a microscope during the pandemic, particularly in the eyes of the public, we expect this activity to increase further – especially as some cases have taken more than three years to be brought forward.
“The stakes are high, and the cost of non-compliance is more than just financial and reputational – it’s about the quality of care provided to some of the most vulnerable members of our society.”
The image depicts, Jordan Glackin, healthcare partner at Shakespeare Martineau